Where Did the Answer First Go Wrong?

Several answers are wrong, but they did not fail for the same reason. Inspect the evidence and tool results before rewriting the prompt.

14 sections · 4 questions · 1 coding challenge

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An Average Score Cannot Tell Us What to Repair

BOTIE

CheckList, published in 2020, proposed behavioural tests for language systems rather than relying only on aggregate accuracy. Tests could target a capability and probe how behaviour changed when the input changed.

That is useful for our desk because “wrong answer” covers several mechanisms. We can test whether the right manual is retrieved, whether the answer uses it correctly, and whether an approved call reaches the correct service. Each failure gives us a narrower question to investigate.

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